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DUNEFIELDCAMP
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Contact information

Store operator

Store brand: DUNEFIELDCAMP
Legal business name: DUNEFIELD CAMPING SUPPLY LLC
Website: https://dunefieldcamp.shop

Customer support

Email: support@dunefieldcamp.shop
Phone: +1 781-258-3921

For order questions, please include your order number and the email address used at checkout. Do not send passwords or full payment card details.

Service hours

Monday–Friday, 9:00 a.m.–4:00 p.m. U.S. Central Time.

We are closed on U.S. federal public holidays. Central Time follows local daylight saving time, using CST or CDT as applicable.

We aim to respond within 48 hours. Messages received outside service hours are reviewed when service resumes.

Registered and operating address

DUNEFIELD CAMPING SUPPLY LLC
2522 Hazelwood Dr
Crescent Springs, KY 41017
United States

This is our registered business address and operating address. It is not advertised as a walk-in retail store.

Returns and exchanges

Our U.S. return address is:

DUNEFIELD CAMPING SUPPLY LLC
2522 Hazelwood Dr
Crescent Springs, KY 41017
United States

Please contact customer support before sending a return so we can provide instructions and a prepaid shipping method.

You may request a return within 30 calendar days after receiving your order. We cover return and exchange shipping and do not charge restocking or return processing fees. See our Return and Refund Policy for full details.

Privacy requests

Send privacy questions or requests to support@dunefieldcamp.shop. Include “Privacy Request” in the subject line to help us direct your message.

About Us

More time outside

DUNEFIELDCAMP offers thoughtfully selected camping and outdoor accessories for comfortable, practical days outdoors. Our collections bring together Camp Comfort, Tent Essentials and Trail Companions.

Our business

Our store is operated by DUNEFIELD CAMPING SUPPLY LLC, 2522 Hazelwood Dr, Crescent Springs, KY 41017, United States. We ship from the United States to the contiguous 48 states.

Here to help

Contact support@dunefieldcamp.shop or +1 781-258-3921. Customer service: Monday–Friday, 9:00 a.m.–4:00 p.m. U.S. Central Time, excluding U.S. federal public holidays.

Cookie Policy

How cookies are used

Our Shopify store uses cookies and similar technologies for the shopping cart, checkout, security and saved preferences. Analytics or advertising technologies, where enabled, can also process website activity.

Your choices

Use available website privacy controls and browser settings to manage cookies. Where required by law, nonessential technologies are subject to consent or opt-out choices. Blocking necessary cookies may affect shopping and checkout.

Further information

See our Privacy Policy for information about personal information and your rights. Contact support@dunefieldcamp.shop for assistance.

FAQ

Where do you deliver?

We deliver within the contiguous 48 United States. We do not deliver to Alaska, Hawaii, U.S. territories or military addresses.

How much is shipping?

Standard shipping is free, with no minimum purchase.

When will my order arrive?

Processing takes 1–3 business days, followed by 3–5 business days in transit. Allow approximately 4–8 business days in total. The cutoff is 4:00 p.m. U.S. Central Time, Monday–Friday, excluding U.S. federal public holidays.

Will I receive tracking?

Yes. Tracking information is sent after dispatch.

Can I return or exchange an item?

You may request a return within 30 days after receiving your order, including change-of-mind returns. We cover return and approved exchange shipping and do not charge restocking fees. Contact us first for a prepaid return method.

When are refunds issued?

Approved refunds are initiated to the original payment method within 3 business days after return receipt and inspection. Bank processing time is additional.

Can I cancel?

You may request cancellation before dispatch. If the order has shipped, the return process applies.

How can I contact you?

Email support@dunefieldcamp.shop or call +1 781-258-3921. Service hours are Monday–Friday, 9:00 a.m.–4:00 p.m. U.S. Central Time, excluding public holidays. We aim to respond within 48 hours; messages outside service hours are reviewed when service resumes.

Terms of Sale

Seller

Purchases are made from DUNEFIELD CAMPING SUPPLY LLC, trading as DUNEFIELDCAMP, 2522 Hazelwood Dr, Crescent Springs, KY 41017, United States.

Prices and payment

Prices are in U.S. dollars and include applicable sales tax. Standard shipping is free within our delivery area. Payment methods available for your order are shown at checkout. The final total is shown before payment confirmation.

Orders

An order acknowledgment confirms receipt. Acceptance occurs on dispatch confirmation. If we cannot fulfill an order, we will notify you and refund payments collected. We will not impose a higher price or substitute item without agreement.

Delivery and returns

Processing normally takes 1–3 business days and transit 3–5 business days. You may request cancellation before dispatch or a return within 30 days after receipt. We cover return and approved exchange shipping and charge no restocking fees. Approved refunds are initiated within 3 business days after return receipt and inspection.

Your rights

Our Shipping Policy, Return and Refund Policy, and Terms of Service provide further details. Applicable U.S. federal and Kentucky law govern without overriding mandatory consumer protections.

Contact

support@dunefieldcamp.shop | +1 781-258-3921